Thursday, 13 November 2014

Marketing: Forces that affect consumer buying

Marketing : Forces that affect consumer buying

Understanding consumer behavior helps you identify the most appropriate offering to fulfill consumer demands.

People decide to buy products for many different reasons. The table below shows just a few examples of the forces—cultural, social, personal, and psychological—that most influence individuals' purchasing decisions.

Forces Affecting Consumer Buying
Cultural Forces
National values, such as an emphasis on material comfort, youthfulness, or patriotism
Ethnic or religious messages or priorities
Identification with a particular socioeconomic class

Social Forces
Friends, neighbors, coworkers, and other groups with whom people interact frequently and informally
Family members, friends: parents, spouses, partners, children, siblings
Individuals' own status within their families, clubs, or other organizations

Personal Forces
Age: including stage in the life cycle; for example, adolescence or retirement
Occupation, economic circumstances, and lifestyle (or activities, interests, and opinions)
Personality and self-image: including how people view themselves and how they think others view them

Psychological Forces
Motives: conscious and subconscious needs that are pressing enough to drive a person to take action; for example, the need for safety or self-esteem
Perceptions (interpretations of a situation), beliefs, and attitudes (a person's enduring evaluation of a thing or idea)
Learning: changes in someone's behavior because of experience or study

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